FAQ
WHERE CAN I BUY PLUM & FLEUR?
We love our retail stores, brick and mortar and online.
To purchase Plum & Fleur products, please visit our list of retailers found here.
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WHAT ARE THE PRODUCT MATERIALS?
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Our sustainable jewelry is procured in the greatest respect of the environment and is made from 80% recycled silver, certified by the RJC CoC Responsible Jewelry Council Chain of Custody.
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Our backpacks and travel bags are made of durable high-grade nylon, making them vegan, durable, waterproof and long-lasting.
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ARE PACKAGING MATERIALS SUSTAINABLE / ECO-FRIENDLY?
We are committed to a low-carbon strategy to help make the wholesale sector healthier for the planet.
Focusing on transport, raw materials, choice of responsible partners, packaging and digital options we try optimize the entire production chain.
Every package you receive has been prepared using recycled materials, from hang tags to adhesive tape to cardboard.
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FAQ for wholesale customers
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SHIPPING & DELIVERY
We strive to provide the best shipping prices and quick delivery options for our customers.
TRACKING YOUR ORDER
Once your order is packaged and a shipping label is created, you will be notified by email with the shipping and tracking details.
RETURNS / ORDER ISSUES
Please contact us immediately upon receipt of delivery to resolve any issues or damages to products. We strive for 100% satisfaction and will work to resolve problems.
Please email: meghan@plumandfleur.com
100% SECURE ORDERING
We use WIX to process payments. Wix is Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant.
PRIVACY POLICY
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