PRIVACY POLICY

 

This Privacy Policy applies to information that we collect about you when you use our website www.plumandfleur.com and any products and services that are available on or through our websites. Throughout this Privacy Policy we’ll refer to our website and other products and services collectively as “Services.”

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

If you have any questions about this Privacy Policy, please contact us at meghan@plumandfleur.com.

 

Information We Collect

We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.

We collect information in two ways: if and when you provide information to us and automatically through operating our services. Let’s go over the information that we collect.

 

Information You Provide to Us

It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:

• Basic Information: You may provide your email address and name to sign up for a free course or other service.

• Transaction and Billing Information: If you buy something from us, you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.

• Business Information: As part of the initial Customer Survey that you fill out so that we can carry out our Services, you provide information on your business.

• Content Information: In connection with using the Services, you may generate content that provides us with additional information about you.

• Communications with Us: You may also provide us information when you respond to surveys or communicate with us about a support question.

 

Information We Collect Automatically

We also collect some information automatically:

• Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services.

• Usage Information: We collect information about your usage of our Services as well as the results that you enter into the app. We also collect anonymous usage recordings that are completely unlinked to any identifying data we could use to identify you. We use this information to, for example, provide our Services to you, as well as get insights on how people use our Services, so we can make our Services better.

• Location Information: We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions.

• Information from Cookies & Other Technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and e-mails. We use cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our Services.

 

Information We Collect from Other Sources

We may also get information about you from other sources. For example, if you connect your account to a third-party service provider, we may receive information from that service. The information we receive depends on which services you authorize and any options that are available. We may also get information from third party services about individuals who are not yet our users (…but we hope will be!), which we may use, for example, for marketing and advertising purposes.

 

How We Use Information

We use information about you as mentioned above and as follows:

• To provide our Services–for example, to set up and maintain your account, backup and restore your content, charge you for any of our paid Services, and provide you support for the Services;

• To further develop our Services–for example by adding new features that we think our users will enjoy or find useful;

• To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use;

• To monitor and protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of Plum & Fleur and others; and

• To communicate with you about offers and promotions offered by Plum & Fleur.

 

How We Share Information

We do not sell our users’ private personal information.

We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:

• Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we share with them.

• Third Party Vendors: We may share information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information) and those that help us understand and enhance our Services (like analytics providers).

• As Required by Law: We may disclose information about you in response to a subpoena, court order, or other governmental request.

• To Protect Rights and Property: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Plum & Fleur, third parties, or the public at large. For example, if we have a good faith belief that there is an imminent danger of death or serious physical injury, we may disclose information related to the emergency without delay.

• Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that Wholesale In a Box goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

• With Your Consent: We may share and disclose information with your consent or at your direction. For example, we may share your information with third parties with which you authorize us to do so.

• Aggregated and De-Identified Information: We may share information that has been aggregated or reasonably de-identified, so that the information could not reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our Services.

• Published Support Requests: And if you send us a request (for example, via a support email or one of our feedback mechanisms), we reserve the right to publish that request in order to help us clarify or respond to your request or to help us support other users.

 

Information Shared Publicly

Information that you choose to make public is–you guessed it–disclosed publicly. That means, of course, that information like any content that you make public on your website is all available to others. Public information may also be indexed by search engines or used by third parties. Please keep all of this in mind when deciding what you would like to share.

 

Your Rights With Respect to Your Information

You may have heard about the General Data Protection Regulation (“GDPR”) in Europe. GDPR gives people under its protection certain rights with respect to their personal information collected by us on the Site. Accordingly, Wholesale In a Box recognizes and will comply with GDPR and those rights, except as limited by applicable law. The rights under GDPR include:

• Right of Access. This includes your right to access the personal information we gather about you, and your right to obtain information about the sharing, storage, security and processing of that information.

• Right to Correction. This is your right to request correction of your personal information.

• Right to Erasure. This is your right to request, subject to certain limitations under applicable law, that your personal information be erased from our possession (also known as the “Right to be forgotten”). However, if applicable law requires us to comply with your request to delete your information, fulfillment of your request t team@wholesaleinabox.com.

 

 

Your Choices About Your Information

You may, of course, decline to submit personally identifiable information through the Service, in which case Plum & Fleur may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account.

 

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

 

Opting Out of Electronic Communications

You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account and legal notices.

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